Privacy Policy

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Novex Solutions Privacy Notice

This privacy notice discloses the privacy practices for www.novexsolutions.co.uk.

Novex cares about your privacy. The information you provide will be used to contact you with information about Novex Solutions, future products and service that we feel are of interest to your business. We do not share your personal data with advertisers and you will be able to opt-out from future contact from us at any point.

Information Collection

Website Forms

Novex is the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. for quotation purposes.

Under legitimate interest, for existing contacts (before 25th May 2018) we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. To which you can unsubscribe at any time.

Personal data collected: First Name, Last Name, Email (business), Phone/Mobile number (business), Job Title.

Third parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we work with or use their services or engage in joint marketing activities, and publicly available sources such as social media websites.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine Application use, to prepare reports on an Application’s activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Usage of google analytics is in no way linked to any personally identifiable information on our site.


How we use the information we collect

Email and Direct Marketing

In order to promote our business services on a B2B level, we will sometimes process personal data where
consent has not been made under the legal bases of Legitimate Interest – unless overridden by the rights of the individual. (please see Your Access and Control Over Personal Information)

At Novex we provide a B2B service to businesses looking to improve their workplaces via a complete office fit-out, refurbishment or minor upgrades. Our typical client job titles include Facilities/Office managers, Finance Directors, Managing Directors, Business Owners. But not limited to.

Office refurbishments tend to fall around lease break and lease expiry dates, so we would seek to contact businesses within suitable timing to these dates and will only target contact business emails and business addresses.

Personal data collected: First Name, Last Name, Email (business), Phone/Mobile number (business), Job Title


Security of your personal information

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline. We will never ask for sensitive personal data via our website.

HubSpot is our CMS (Content Management System) and CRM (Customer Relationship Management system), which is the platform we host our website on. Any data you submit to us via our website forms will be stored securely in HubSpot. HubSpot’s privacy policy is available at: https://legal.hubspot.com/privacy-policy


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Your Access and Control Over Personal Information

Important: You are entitled to view, amend, or delete your personal information that we hold.
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Questions & Feedback

If you have any questions or comments about our privacy policy, you should contact us immediately via telephone at 01932 574860 or via enquiries@novexsolutions.co.uk

This policy was updated 28/06/2018